IntegriCoach LLC

Terms of Service

Last Updated: May 2026

Effective Date: July 1, 2020  |  Revised: May 2026

1. Introduction

Please read these Terms of Service (“Terms”) carefully before using https://www.integricoach.com and the associated members area (collectively, the “Site”) operated by IntegriCoach LLC, DBA IntegriCoach (“us,” “we,” “our,” or “Company”).

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site. By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site.

2. Eligibility and Minimum Age

This Site is not directed to persons under the age of 13. The purchase of any product or service offered through the Site is not available to persons under the age of 18. We will not knowingly collect personally identifiable information from persons under 13.

By accessing the Site, you represent that you are at least 13 years of age. By making a purchase, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. We strongly recommend that parents use browser parental controls to limit children’s access to the Internet and online services.

3. Products and Services

IntegriCoach offers the following types of digital products and services through the Site:

  • Online courses — delivered digitally through the members area (current offerings include Insight and Impact, with additional courses added over time)
  • The Samurai Game — a live, in-person facilitated group experience
  • Grief Recovery programs — offered as an in-person facilitated experience
  • One-on-one personal coaching packages — conducted virtually via Zoom

Delivery format varies by product as described above. Online courses are accessed digitally through the members area powered by LearnDash and BuddyBoss. The Samurai Game and Grief Recovery programs require in-person attendance. One-on-one coaching is conducted virtually and does not require travel. No physical goods are sold through the Site.

4. Payments

All purchases are processed through ThriveCart, our third-party payment processor. By completing a purchase, you agree to provide accurate and current billing information. You are responsible for ensuring your payment information remains up to date.

We do not store your full credit card or bank account numbers. Payment data is handled by ThriveCart in accordance with PCI-DSS standards. Please refer to ThriveCart’s terms and privacy policy for details on how your payment information is handled.

All prices are listed in US dollars. Applicable taxes, if any, will be calculated at checkout.

5. Refund and Cancellation Policy

5a. Online Courses

Refunds for online course purchases will be granted if requested within 7 days of being granted access to the course. No refunds will be issued after this 7-day window has passed. To request a refund, please contact us at https://integricoach.com/contact.

5b. The Samurai Game

Due to the live, group-based nature of The Samurai Game, the following cancellation policy applies. A minimum number of participants is required for each session, and your commitment supports the experience for all attendees.

  • Cancellation more than 7 days before the class date: 75% tuition refund
  • Cancellation 2–7 days before the class date: 50% tuition refund
  • Cancellation the day before the class or no-show: No refund

Alternatively, you may transfer your tuition to a future class at any time prior to the class date. This policy is designed to honor the integrity of each participant’s commitment and ensure a fulfilling experience for all.

5c. Grief Recovery Programs

All sales of Grief Recovery programs are final. No refunds will be issued. If you have questions or concerns about your program access, please contact your Grief Recovery Facilitator directly.

5d. One-on-One Coaching Packages

One-on-one coaching packages are invoiced at the agreed-upon rate and may be paid in full upfront or in installments (typically three monthly payments at the start of each month), as outlined in your invoice. If you wish to cancel your coaching package, refunds will be calculated on a pro-rata basis according to the number of sessions remaining.

For example: if you purchased a 12-session package and completed 4 sessions, you completed 33% of the package and would receive a 67% refund of the original purchase price. Sessions that were scheduled prior to the refund request date and not attended will be counted as completed for purposes of this calculation.

To initiate a cancellation and refund, please contact us at https://integricoach.com/contact.

5e. Future Subscription Products

If IntegriCoach introduces recurring subscription offerings in the future, specific billing, cancellation, and refund terms will be disclosed at the time of purchase and incorporated into these Terms by reference.

6. No Guarantee of Results

IntegriCoach’s programs, courses, and coaching services are intended for educational and personal development purposes only. Results will vary based on individual effort, circumstances, background, and other factors beyond our control.

We make no representations, warranties, or guarantees — express or implied — that you will achieve any specific outcome, result, income, or improvement by participating in any program, course, or coaching engagement offered through the Site. Testimonials shared on the Site reflect individual experiences and are not a guarantee that you will achieve the same or similar results.

By purchasing any product or service, you acknowledge and agree that you are solely responsible for your own results and decisions, and that IntegriCoach is not liable for any outcomes arising from your use of our services.

7. Intellectual Property

IntegriCoach, its website content, logos, course materials, and all associated intellectual property are owned by IntegriCoach LLC. All rights are reserved.

Unless expressly stated otherwise, you may access materials on the Site solely for your own personal, non-commercial use. You may not modify, copy, publish, display, transmit, adapt, or otherwise exploit any content from the Site without prior written consent from IntegriCoach LLC. Downloading materials does not transfer any ownership rights to you.

You must abide by all copyright notices and restrictions contained within Site content. Unauthorized use of our intellectual property may result in termination of your account and may expose you to legal liability.

8. Digital Millennium Copyright Act (DMCA)

We respect the intellectual property rights of others. If you believe that content on the Site infringes upon a copyright you own, and was posted without your authorization, you may submit a written notice requesting its removal to:

Email: [email protected]

Your notice should include: identification of the copyrighted work; identification of the infringing material and its location on the Site; your contact information; a statement of good faith belief that the use is unauthorized; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

9. User Content and Conduct

9a. Your Content

The Site, including the members area and community forums, may allow you to post, share, or otherwise make available content such as text, graphics, videos, or other material (“User Content”). You retain ownership of your User Content, but by posting it you grant IntegriCoach a non-exclusive, royalty-free license to display and use that content in connection with operating the Site.

You are solely responsible for the accuracy, legality, and appropriateness of any content you post. You represent that you have all rights necessary to post your content and that doing so does not violate any third-party rights.

9b. Prohibited Conduct

By using the Site, you agree not to:

  1. Harass, stalk, threaten, or otherwise abuse another user. Abuse includes, but is not limited to, name-calling, swearing, and intentionally degrading others. What constitutes abuse will be determined by IntegriCoach in its sole discretion;
  2. Post or transmit content that is false, harmful, threatening, abusive, defamatory, vulgar, obscene, pornographic, or that promotes violence, hatred, terrorism, or illegal activity;
  3. Post or transmit content that infringes, violates, or misappropriates any patent, trademark, trade secret, copyright, or other intellectual property or privacy rights of any third party;
  4. Upload or transmit viruses, malware, Trojan horses, or other harmful or disruptive files or code;
  5. Impersonate any person or entity, or misrepresent your identity or affiliation;
  6. Distribute unsolicited advertising, spam, chain letters, or pyramid schemes;
  7. Violate any applicable local, state, federal, or international law, rule, or regulation.

9c. Community Content Disclaimer

Our members area and community forums may contain content posted by other users that some individuals find offensive, objectionable, or distressing. While IntegriCoach establishes community guidelines and reserves the right to remove content and revoke access at its sole discretion, we do not guarantee that all user-generated content will be reviewed prior to posting, and we are not responsible for the content, accuracy, or nature of material posted by other members.

By participating in any community feature of the Site, you acknowledge that you may encounter content that does not reflect the views of IntegriCoach and that IntegriCoach shall not be liable for any such content or for your exposure to it. If you encounter content that violates these Terms or our community guidelines, please report it to us at https://integricoach.com/contact.

10. Members Area Access

Access to the members area is granted upon purchase of an eligible product or program. Your login credentials are personal and non-transferable. You are responsible for maintaining the confidentiality of your username and password and for all activity that occurs under your account.

You agree to notify us immediately if you suspect unauthorized access to your account. IntegriCoach is not liable for any loss or damage arising from your failure to safeguard your login credentials.

Course access and members area availability are subject to change. We reserve the right to update, modify, or discontinue content or features with reasonable notice where possible.

11. Restrictions on Use

The contents of this Site and all materials available through it are the property of IntegriCoach LLC. You may not modify, copy, republish, display, transmit, adapt, or in any way exploit any content on the Site for commercial purposes without prior written consent from IntegriCoach LLC. Any authorized download is for personal, non-commercial use only on a single device, and you must not remove any copyright notices or attributions.

12. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. INTEGRICOACH DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INTEGRICOACH LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY PRODUCTS OR SERVICES OFFERED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL INTEGRICOACH’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO INTEGRICOACH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU IN FULL.

14. Indemnification

You agree to indemnify, defend, and hold harmless IntegriCoach LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Site, your User Content, or your violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law provisions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site, the parties agree to first attempt to resolve the matter through good-faith mediation before pursuing formal legal proceedings. If mediation is unsuccessful, the dispute shall be submitted to the exclusive jurisdiction of the state and federal courts located in Nevada, and both parties consent to personal jurisdiction in those courts.

16. Termination

We reserve the right to terminate or suspend your access to the Site and members area immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to access the Site will immediately cease.

All provisions of these Terms that by their nature should survive termination — including, without limitation, intellectual property provisions, disclaimers, limitations of liability, and dispute resolution — shall survive termination.

17. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will post the updated Terms on this page and update the “Last Updated” date above. Where required by law, we may also notify you directly via email.

Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and IntegriCoach LLC regarding your use of the Site and supersede any prior agreements or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Us

If you have any questions about these Terms, please contact us:

IntegriCoach LLC

Website: https://integricoach.com/contact

Facebook: https://www.facebook.com/IntegriCoach

Email: [email protected]

We are committed to resolving any concerns in a timely and fair manner.