1. Introduction

IntegriCoach LLC DBA IntegriCoach (“we,” “us,” or “our”) operates https://www.integricoach.com and the associated members area (collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site, purchase our products, or participate in our programs.

By using the Site, you agree to the collection and use of information in accordance with this policy. We encourage you to read it in full.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use the Site.

2a. Information You Provide

• Name and email address (contact forms, account registration, checkout)
• Billing address and payment information (processed by our third-party payment processor — we do not store full payment card details)
• Username and password for the members area
• Course enrollment and progress data within the members area
• Messages and inquiries submitted through our contact form
• Any additional information you choose to provide in your profile

2b. Information Collected Automatically

• IP address, browser type and version, operating system
• Pages visited, time and date of visit, time spent on pages
• Referring URLs and navigation paths
• Cookie identifiers and session data

3. How We Use Your Information

We use your personal information to:

• Create and manage your account and members area access
• Deliver courses, programs, and digital products you have purchased
• Process and fulfill transactions through our payment processor
• Send transactional emails (purchase confirmations, account notices)
• Send newsletters, coaching updates, and promotional communications (you may opt out at any time)
• Respond to your inquiries and provide customer support
• Monitor and improve Site performance, content, and user experience
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies — small data files stored on your device — to enable Site functionality, remember your preferences, and analyze usage. Types of cookies we use include:

• Essential cookies: Required for login sessions and Site functionality
• Analytics cookies: Used by Google Analytics to understand how visitors use the Site
• Marketing cookies: Set by third-party tools to support email marketing and ad targeting

You may instruct your browser to refuse all cookies or alert you when cookies are being sent. Note that disabling cookies may prevent some features of the Site from functioning correctly. You may also opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

5. Third-Party Services and Data Processors

We work with the following third-party service providers who may receive or process your personal information on our behalf. Each is bound by their own privacy policy.

• Google Analytics / Google Tag Manager — Website analytics and behavior tracking
• ThriveCart — Checkout and payment processing for our products
• ActiveCampaign — Email marketing, automation, and subscriber management
• BuddyBoss — Members area platform and community features
• LearnDash — Course delivery and progress tracking
• Cloudflare — Website security, performance, and CDN services

We do not sell your personal information to third parties. We do not share your data with advertisers or data brokers.

6. Payment Information

All payment transactions are processed by ThriveCart, our third-party payment processor. We do not collect, store, or have access to your full credit card or bank account numbers. Payment data is subject to ThriveCart’s Privacy Policy and is handled in accordance with PCI-DSS standards. For questions about payment data, please refer to ThriveCart’s privacy documentation.

7. Email Communications and Marketing

If you provide your email address through our Site, contact form, or at checkout, we may add you to our mailing list managed via ActiveCampaign. You may receive:

• Transactional emails related to your purchases or account
• Coaching newsletters, program announcements, and promotional offers

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us directly. Unsubscribing from marketing emails will not affect transactional communications related to your account or purchases.

8. Data Retention

We retain your personal information for as long as your account is active and for up to two (2) years following your last activity on the Site or last interaction with our services. After this period, your data will be deleted or anonymized, except where we are required to retain it longer for:

• Legal or regulatory compliance (e.g., financial transaction records)
• Resolution of disputes or enforcement of our agreements
• Fraud prevention and security purposes

Data held by third-party processors (such as ThriveCart and ActiveCampaign) is subject to their own retention policies.

9. Your Right to Data Deletion

You have the right to request the deletion of your personal data that we hold. This applies to your account information, profile data, course progress, and any personally identifiable information collected through the Site.

How to Submit a Deletion Request

To request deletion of your data, please contact us at:

• Website: https://integricoach.com/contact
• Include your full name and the email address associated with your account

What Happens Next

• We will confirm receipt of your request within 10 business days
• We will complete the deletion or anonymization of your data within 30 days of confirmation
• We will notify you once the deletion is complete

Limitations

Please note that we may be unable to delete certain data where retention is required by law (for example, records of financial transactions). In such cases, we will inform you of what data must be retained and why. Additionally, data held by third-party processors — such as your payment history with ThriveCart or email history in ActiveCampaign — must be deleted directly with those services per their own policies.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have the right to:

• Know what personal information is collected about them
• Know whether personal information is sold or disclosed and to whom
• Opt out of the sale of personal information (we do not sell personal information)
• Request deletion of personal information
• Not be discriminated against for exercising these rights

International Users (GDPR and similar laws)

If you are located outside the United States, including in the European Union or United Kingdom, you may have additional rights under applicable privacy laws, including:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data (see Section 9)
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Request your data in a portable format
• Right to object: Object to certain types of processing

To exercise any of these rights, please contact us at https://integricoach.com/contact. We will respond within 30 days.

11. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

12. Security

The security of your personal information is important to us. We implement commercially reasonable security measures to protect your data, including SSL/TLS encryption, firewall protections, and secure database configurations.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

13. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date above. Where required by law or where changes are significant, we may also notify you directly via email.

Your continued use of the Site after any modifications constitutes your acknowledgment of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

IntegriCoach LLC

Website: https://integricoach.com/contact/

Facebook: https://www.facebook.com/IntegriCoach

Email: [email protected]

We are committed to resolving any concerns about your privacy and will respond to all inquiries in a timely manner.