Terms of Service

INTEGRICOACH LLC

Terms of Service

Last Updated: May 2026

Effective Date: July 1, 2020  |  Revised: May 2026

1. Introduction

Please read these Terms of Service (“Terms”) carefully before using https://www.integricoach.com and the associated members area (collectively, the “Site”) operated by IntegriCoach LLC, DBA IntegriCoach (“us,” “we,” “our,” or “Company”).

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site. By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site.

2. Eligibility and Minimum Age

This Site is not directed to persons under the age of 13. The purchase of any product or service offered through the Site is not available to persons under the age of 18. We will not knowingly collect personally identifiable information from persons under 13.

By accessing the Site, you represent that you are at least 13 years of age. By making a purchase, you represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. We strongly recommend that parents use browser parental controls to limit children’s access to the Internet and online services.

3. Products and Services

IntegriCoach offers the following types of digital products and services through the Site:

• Online courses — delivered digitally through the members area (current offerings include Insight and Impact, with additional courses added over time)
• The Samurai Game — a live, in-person facilitated group experience
• Grief Recovery programs — offered as an in-person facilitated experience
• One-on-one personal coaching packages — conducted virtually via Zoom

Delivery format varies by product as described above. Online courses are accessed digitally through the members area powered by LearnDash and BuddyBoss. The Samurai Game and Grief Recovery programs require in-person attendance. One-on-one coaching is conducted virtually and does not require travel. No physical goods are sold through the Site.

4. Payments

All purchases are processed through ThriveCart, our third-party payment processor. By completing a purchase, you agree to provide accurate and current billing information. You are responsible for ensuring your payment information remains up to date.

We do not store your full credit card or bank account numbers. Payment data is handled by ThriveCart in accordance with PCI-DSS standards. Please refer to ThriveCart’s terms and privacy policy for details on how your payment information is handled.

All prices are listed in US dollars. Applicable taxes, if any, will be calculated at checkout.

5. Refund and Cancellation Policy

5a. Online Courses

Refunds for online course purchases will be granted if requested within 7 days of being granted access to the course. No refunds will be issued after this 7-day window has passed. To request a refund, please contact us at https://integricoach.com/contact.

5b. The Samurai Game

Due to the live, group-based nature of The Samurai Game, the following cancellation policy applies. A minimum number of participants is required for each session, and your commitment supports the experience for all attendees.

• Cancellation more than 7 days before the class date: 75% tuition refund
• Cancellation 2–7 days before the class date: 50% tuition refund
• Cancellation the day before the class or no-show: No refund

Alternatively, you may transfer your tuition to a future class at any time prior to the class date. This policy is designed to honor the integrity of each participant’s commitment and ensure a fulfilling experience for all.

5c. Grief Recovery Programs

All sales of Grief Recovery programs are final. No refunds will be issued. If you have questions or concerns about your program access, please contact your Grief Recovery Facilitator directly.

5d. One-on-One Coaching Packages

One-on-one coaching packages are invoiced at the agreed-upon rate and may be paid in full upfront or in installments (typically three monthly payments at the start of each month), as outlined in your invoice. If you wish to cancel your coaching package, refunds will be calculated on a pro-rata basis according to the number of sessions remaining.

For example: if you purchased a 12-session package and completed 4 sessions, you completed 33% of the package and would receive a 67% refund of the original purchase price. Sessions that were scheduled prior to the refund request date and not attended will be counted as completed for purposes of this calculation.

To initiate a cancellation and refund, please contact us at https://integricoach.com/contact.

5e. Future Subscription Products

If IntegriCoach introduces recurring subscription offerings in the future, specific billing, cancellation, and refund terms will be disclosed at the time of purchase and incorporated into these Terms by reference.

6. No Guarantee of Results

IntegriCoach’s programs, courses, and coaching services are intended for educational and personal development purposes only. Results will vary based on individual effort, circumstances, background, and other factors beyond our control.

We make no representations, warranties, or guarantees — express or implied — that you will achieve any specific outcome, result, income, or improvement by participating in any program, course, or coaching engagement offered through the Site. Testimonials shared on the Site reflect individual experiences and are not a guarantee that you will achieve the same or similar results.

By purchasing any product or service, you acknowledge and agree that you are solely responsible for your own results and decisions, and that IntegriCoach is not liable for any outcomes arising from your use of our services.

7. Intellectual Property

IntegriCoach, its website content, logos, course materials, and all associated intellectual property are owned by IntegriCoach LLC. All rights are reserved.

Unless expressly stated otherwise, you may access materials on the Site solely for your own personal, non-commercial use. You may not modify, copy, publish, display, transmit, adapt, or otherwise exploit any content from the Site without prior written consent from IntegriCoach LLC. Downloading materials does not transfer any ownership rights to you.

You must abide by all copyright notices and restrictions contained within Site content. Unauthorized use of our intellectual property may result in termination of your account and may expose you to legal liability.

8. Digital Millennium Copyright Act (DMCA)

We respect the intellectual property rights of others. If you believe that content on the Site infringes upon a copyright you own, and was posted without your authorization, you may submit a written notice requesting its removal to:

Email: [email protected]

Your notice should include: identification of the copyrighted work; identification of the infringing material and its location on the Site; your contact information; a statement of good faith belief that the use is unauthorized; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

9. User Content and Conduct

9a. Your Content

The Site, including the members area and community forums, may allow you to post, share, or otherwise make available content such as text, graphics, videos, or other material (“User Content”). You retain ownership of your User Content, but by posting it you grant IntegriCoach a non-exclusive, royalty-free license to display and use that content in connection with operating the Site.

You are solely responsible for the accuracy, legality, and appropriateness of any content you post. You represent that you have all rights necessary to post your content and that doing so does not violate any third-party rights.

9b. Prohibited Conduct

By using the Site, you agree not to:

1. Harass, stalk, threaten, or otherwise abuse another user. Abuse includes, but is not limited to, name-calling, swearing, and intentionally degrading others. What constitutes abuse will be determined by IntegriCoach in its sole discretion;
2. Post or transmit content that is false, harmful, threatening, abusive, defamatory, vulgar, obscene, pornographic, or that promotes violence, hatred, terrorism, or illegal activity;
3. Post or transmit content that infringes, violates, or misappropriates any patent, trademark, trade secret, copyright, or other intellectual property or privacy rights of any third party;
4. Upload or transmit viruses, malware, Trojan horses, or other harmful or disruptive files or code;
5. Impersonate any person or entity, or misrepresent your identity or affiliation;
6. Distribute unsolicited advertising, spam, chain letters, or pyramid schemes;
7. Violate any applicable local, state, federal, or international law, rule, or regulation.

9c. Community Content Disclaimer

Our members area and community forums may contain content posted by other users that some individuals find offensive, objectionable, or distressing. While IntegriCoach establishes community guidelines and reserves the right to remove content and revoke access at its sole discretion, we do not guarantee that all user-generated content will be reviewed prior to posting, and we are not responsible for the content, accuracy, or nature of material posted by other members.

By participating in any community feature of the Site, you acknowledge that you may encounter content that does not reflect the views of IntegriCoach and that IntegriCoach shall not be liable for any such content or for your exposure to it. If you encounter content that violates these Terms or our community guidelines, please report it to us at https://integricoach.com/contact.

10. Members Area Access

Access to the members area is granted upon purchase of an eligible product or program. Your login credentials are personal and non-transferable. You are responsible for maintaining the confidentiality of your username and password and for all activity that occurs under your account.

You agree to notify us immediately if you suspect unauthorized access to your account. IntegriCoach is not liable for any loss or damage arising from your failure to safeguard your login credentials.

Course access and members area availability are subject to change. We reserve the right to update, modify, or discontinue content or features with reasonable notice where possible.

11. Restrictions on Use

The contents of this Site and all materials available through it are the property of IntegriCoach LLC. You may not modify, copy, republish, display, transmit, adapt, or in any way exploit any content on the Site for commercial purposes without prior written consent from IntegriCoach LLC. Any authorized download is for personal, non-commercial use only on a single device, and you must not remove any copyright notices or attributions.

12. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. INTEGRICOACH DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INTEGRICOACH LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY PRODUCTS OR SERVICES OFFERED THROUGH IT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL INTEGRICOACH’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO INTEGRICOACH IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU IN FULL.

14. Indemnification

You agree to indemnify, defend, and hold harmless IntegriCoach LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Site, your User Content, or your violation of these Terms.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law provisions.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site, the parties agree to first attempt to resolve the matter through good-faith mediation before pursuing formal legal proceedings. If mediation is unsuccessful, the dispute shall be submitted to the exclusive jurisdiction of the state and federal courts located in Nevada, and both parties consent to personal jurisdiction in those courts.

16. Termination

We reserve the right to terminate or suspend your access to the Site and members area immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to access the Site will immediately cease.

All provisions of these Terms that by their nature should survive termination — including, without limitation, intellectual property provisions, disclaimers, limitations of liability, and dispute resolution — shall survive termination.

17. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will post the updated Terms on this page and update the “Last Updated” date above. Where required by law, we may also notify you directly via email.

Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and IntegriCoach LLC regarding your use of the Site and supersede any prior agreements or understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Us

If you have any questions about these Terms, please contact us:

IntegriCoach LLC

Website: https://integricoach.com/contact

Facebook: https://www.facebook.com/IntegriCoach

Email: [email protected]

We are committed to resolving any concerns in a timely and fair manner.

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Privacy Policy

INTEGRICOACH LLC

Privacy Policy

Last Updated: May 2026

Effective Date: July 1, 2020  |  Revised: May 2026

1. Introduction

IntegriCoach LLC DBA IntegriCoach (“we,” “us,” or “our”) operates https://www.integricoach.com and the associated members area (collectively, the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site, purchase our products, or participate in our programs.

By using the Site, you agree to the collection and use of information in accordance with this policy. We encourage you to read it in full.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use the Site.

2a. Information You Provide

• Name and email address (contact forms, account registration, checkout)
• Billing address and payment information (processed by our third-party payment processor — we do not store full payment card details)
• Username and password for the members area
• Course enrollment and progress data within the members area
• Messages and inquiries submitted through our contact form
• Any additional information you choose to provide in your profile

2b. Information Collected Automatically

• IP address, browser type and version, operating system
• Pages visited, time and date of visit, time spent on pages
• Referring URLs and navigation paths
• Cookie identifiers and session data

3. How We Use Your Information

We use your personal information to:

• Create and manage your account and members area access
• Deliver courses, programs, and digital products you have purchased
• Process and fulfill transactions through our payment processor
• Send transactional emails (purchase confirmations, account notices)
• Send newsletters, coaching updates, and promotional communications (you may opt out at any time)
• Respond to your inquiries and provide customer support
• Monitor and improve Site performance, content, and user experience
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies — small data files stored on your device — to enable Site functionality, remember your preferences, and analyze usage. Types of cookies we use include:

• Essential cookies: Required for login sessions and Site functionality
• Analytics cookies: Used by Google Analytics to understand how visitors use the Site
• Marketing cookies: Set by third-party tools to support email marketing and ad targeting

You may instruct your browser to refuse all cookies or alert you when cookies are being sent. Note that disabling cookies may prevent some features of the Site from functioning correctly. You may also opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

5. Third-Party Services and Data Processors

We work with the following third-party service providers who may receive or process your personal information on our behalf. Each is bound by their own privacy policy.

• Google Analytics / Google Tag Manager — Website analytics and behavior tracking
• ThriveCart — Checkout and payment processing for our products
• ActiveCampaign — Email marketing, automation, and subscriber management
• BuddyBoss — Members area platform and community features
• LearnDash — Course delivery and progress tracking
• Cloudflare — Website security, performance, and CDN services

We do not sell your personal information to third parties. We do not share your data with advertisers or data brokers.

6. Payment Information

All payment transactions are processed by ThriveCart, our third-party payment processor. We do not collect, store, or have access to your full credit card or bank account numbers. Payment data is subject to ThriveCart’s Privacy Policy and is handled in accordance with PCI-DSS standards. For questions about payment data, please refer to ThriveCart’s privacy documentation.

7. Email Communications and Marketing

If you provide your email address through our Site, contact form, or at checkout, we may add you to our mailing list managed via ActiveCampaign. You may receive:

• Transactional emails related to your purchases or account
• Coaching newsletters, program announcements, and promotional offers

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us directly. Unsubscribing from marketing emails will not affect transactional communications related to your account or purchases.

8. Data Retention

We retain your personal information for as long as your account is active and for up to two (2) years following your last activity on the Site or last interaction with our services. After this period, your data will be deleted or anonymized, except where we are required to retain it longer for:

• Legal or regulatory compliance (e.g., financial transaction records)
• Resolution of disputes or enforcement of our agreements
• Fraud prevention and security purposes

Data held by third-party processors (such as ThriveCart and ActiveCampaign) is subject to their own retention policies.

9. Your Right to Data Deletion

You have the right to request the deletion of your personal data that we hold. This applies to your account information, profile data, course progress, and any personally identifiable information collected through the Site.

How to Submit a Deletion Request

To request deletion of your data, please contact us at:

• Website: https://integricoach.com/contact
• Email: [email protected]
• Include your full name and the email address associated with your account

What Happens Next

• We will confirm receipt of your request within 10 business days
• We will complete the deletion or anonymization of your data within 30 days of confirmation
• We will notify you once the deletion is complete

Limitations

Please note that we may be unable to delete certain data where retention is required by law (for example, records of financial transactions). In such cases, we will inform you of what data must be retained and why. Additionally, data held by third-party processors — such as your payment history with ThriveCart or email history in ActiveCampaign — must be deleted directly with those services per their own policies.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have the right to:

• Know what personal information is collected about them
• Know whether personal information is sold or disclosed and to whom
• Opt out of the sale of personal information (we do not sell personal information)
• Request deletion of personal information
• Not be discriminated against for exercising these rights

International Users (GDPR and similar laws)

If you are located outside the United States, including in the European Union or United Kingdom, you may have additional rights under applicable privacy laws, including:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data (see Section 9)
• Right to restrict processing: Ask us to limit how we use your data
• Right to data portability: Request your data in a portable format
• Right to object: Object to certain types of processing

To exercise any of these rights, please contact us at https://integricoach.com/contact. We will respond within 30 days.

11. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

12. Security

The security of your personal information is important to us. We implement commercially reasonable security measures to protect your data, including SSL/TLS encryption, firewall protections, and secure database configurations.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

13. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date above. Where required by law or where changes are significant, we may also notify you directly via email.

Your continued use of the Site after any modifications constitutes your acknowledgment of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

IntegriCoach LLC

Website: https://integricoach.com/contact

Facebook: https://www.facebook.com/IntegriCoach

Email: [email protected]

We are committed to resolving any concerns about your privacy and will respond to all inquiries in a timely manner.

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